Activity: 02.06 - Close Incident
The purpose of this activity is to close the incident record in the system, once the requestor validates the resolution.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 02.06 - Close Incident Incident Resolver Update And Close Incident Seek Feedback On Incident Closure Incident Resolver User Update And Close Incident Seek Feedback On Incident Closure User Incident Manager Update And Close Incident Seek Feedback On Incident Closure Incident Manager Incident Closure Record Incident Communication Incident Validation Checklist Update And Close Incident User Feedback On Incident Resolution Seek Feedback On Incident Closure Incident Closure Record Incident Communication Incident Validation Checklist Update And Close Incident User Feedback On Incident Resolution Seek Feedback On Incident Closure Incident Closure Record Incident Communication Incident Validation Checklist Update And Close Incident User Feedback On Incident Resolution Seek Feedback On Incident Closure
Work Breakdown